Our answers to your questions
How far should I fill my lamp?
We advise to fill the lamp 2/3
When should I blow out the flame??
Leave the flame on for 2 minutes, and do not blow before 2 minutes so that the burner reaches the temperature necessary to catalyse. Do not leave it much longer as the burner head may turn black.
How long should I let the fragrance from my Lampe Berger diffuse??
The maximum duration of use of the lamp: 1 min/m3. We recommend approximately 30 minutes of catalysis per use.
What should I do when I wish to change the fragrances?
We advise to use Air Pure to clean the burner between fragrances.
Is it possible to mix fragrances?
Do not "mix" lamp Berger home fragrances (except for Air Pure which can be mixed with all home fragrances).
Is it possible to use refills for bouquets or electric diffusers from Maison Berger Paris for my lamp?
NO! Only use refills for MAISON BERGER PARIS catalytic lamps. Other refills have a composition that does not allow them to function in the lamp.
Why do I always have to put the stopper back on the burner?
It is imperative that the lamp is tightly closed when not in use. It is important to place the stopper back on the burner soaked up the fragrance and/or after catalysis. If the burner is left open when you are not using your lamp, some of the alcohol in the fragrance will evaporate and you will not be able to ignite the burner next time. The perfume will have become non-flammable. For your information, it is the fact of putting the stopper back on the burner that stops the catalysis. The burner cools down and goes out as it is no longer in contact with oxygen.
What are the contra-indications of the lamp Berger?
We do not recommend the use of the lamp Berger in the presence of sensitive people such as infants (0 to 2 years), pregnant women or people who are suffering or undergoing heavy medical treatment. Indeed, the alcohol present in our home fragrances can cause discomfort to these people and may cause headaches per example.
What are the fragrances for the lamp Berger made of??
Our catalytic lamps’ home fragrances are made up of pharmaceutical alcohol (isopropyl), as well as natural and synthetic perfumes (to avoid the risk of allergies). All our home fragrances are tested through extremely rigorous quality protocols, MAISON BERGER ensures the quality of the raw materials used. Our perfumes are created in Grasse by Master Perfumers, a tribute to French tradition and know-how.
Are your products animal friendly?
Our products are not tested on animals and do not contain any raw materials of animal origin.
Our advice
How to care for and extend the lifespan of the burner?
To optimize the operation of the burner, we recommend using the "Air Pure – So Neutral" refill in the lamp from time to time. This refill is used like the other refills, you just have to run the lamp with Air Pure for about 20 to 30 minutes. Caution, never clean the burner with water or any other substance. We advise to change the burner about once a year (this is an average based on 200 ignitions).
What do I do if I use my lamp only occasionally?
If the lamp is not use for several weeks, it is better not to leave the burner inside. The lamp itself remains closed with the stopper. Dry the burner in the open air and store it in a dry place until the next use. This prevents the metal parts from oxidizing when in contact with the fragrance.